“We Have All The Right Moves”
ITL Technologies recognise that our clients businesses are in a constant state of change.
This means that at any given time there will be various re-arrangements, additions or deletions being executed. These changes are not always confined to the Clients current premises and sometimes necessitate relocating to a new site.
We have been engaged with many of our Clients, in assisting with the implementation of their various reshaping and restructuring strategies. As a result, we have developed, and now offer a Client definable Relocation Management Solution.
The first phase in developing the solution is information gathering. The following are some areas that will need to be addressed.
This is information about the situation from which the project will be developed. It is information that needs to be known before too many decisions are made about how the pending project is going to be approached. It basically needs to introduce the project and will be the foundation on which a good Statement of Work (SOW) can be developed.
Statement of Work
Typical information categories that make up a SOW are:
- Scope of Work. A detailed description of the work, the software and hardware to be used, and the exact nature of the work.
- Location of the Work. Where the location of the work to be done would be other than the current location.
- Period of Performance. The start and finish date for the project, maximum billable hours per time period, etc.
- Deliverables Schedule. Due dates for the deliverables of the project.
- Applicable Standards. Industry standards or other standards imposed on the project deliverables.
- Acceptance Criteria. These would include any quality standards that must be met, for example zero priority 1 defects. They should also include any other conditions that must be met such as number of tests to be performed, etc.
- Specialized Requirements. These will include any special qualifications for the work force, such as installer certification for the specific product being used.
The Business Requirements
Some examples of possible business requirements include:
- Project Management and coordination of the entire project from end-to-end.
- Planning and coordination to provision a suitable full height, free-standing cabinet to house the network equipment.
- Planning cabinet layout, and implementation for Client’s Equipment.
- Planning and coordination of defined data cabling requirements at the new site.
- Planning and coordination of the relocation of the Client’s equipment from the existing to new locations.
- Planning and coordination of the relocation of the Client’s data circuit to the new site.
- Provide sufficient free space and shelving to allow expansion within the cabinet in a structured fashion.
- Establish documentation records and procedures to ensure that all access and work carried out within the cabinet is clearly logged and recorded.
Once all the information has been gathered, the solution is developed and signed off with the Client.
The following are examples of tasks that could be in Scope.
Network and Infrastructure
- Order and deliver hardware components on Clients behalf
- Supply and install new Cabinets.
- Supply and Install new patch panels and shelves into new cabinet.
- Test, modify, and provision power and data cabling as requested.
- Arrange for the Clients data circuit to be relocated and cutover.
- Installation of switches at new site.
- Relocate Client’s network router into the new cabinet.
- Shut down and disconnect Clients equipment at old site.
- Transport network router to new site.
- Commission and test WAN and LAN at new site in conjunction with the Clients IT Team.
- Reconnect and test Clients PCs at new site.
- Develop cabinet access/work register system.